Return Policy
At Enfinate Apparel, we strive to ensure you are satisfied with your purchase. If, for any reason, you are not completely happy with your clothing item, we offer the following return policy:
1. Eligibility for Returns
- Return Window: You may return your item(s) within 15 days of the purchase date for a full refund.
- Condition of Product: The product must be original state, meaning it has not been washed, worn, or damaged. Items must include all tags and original packaging.
2. Refund Process
- Full Refund: Once we receive and inspect your returned item(s), you will be eligible for a full refund.
- Original Payment Method: The refund will be credited back to the original form of payment used for the purchase.
- Processing Time: Refunds will be processed per your financial institution's policies, which may take up to 5-10 business days after we have processed your return.
3. Non-Returnable Items
Please note that some items may be ineligible for return due to hygiene or customization (e.g., personal monogrammed items). Please check the product description for details on these exceptions.
4. How to Initiate a Return
To begin the return process, please get in touch with our customer service team at enfinateapparel@outlook.com or visit our returns page at [Returns URL].